Urgent Maintenance Instructions

If an emergency situation such as a gas leak, hot water issue, electrical fault or break-in occurs out of normal business hours, first call 0422 042 482 and text the emergency. Should the agent not be contacted within 30 mins then please contact the applicable tradesperson listed below for assistance.

Please see the list below of what constitutes an urgent repair under the RTA.

  • water pipes have broken or burst

  • blocked or broken toilet (if a second toilet is not available)

  • serious roof leak or gas leak

  • dangerous electrical fault, dangerous powerpoint, loose live wire etc

  • flooding, rainwater inundation inside the property, or serious flood damage

  • serious storm, fire or impact damage (ie impact by a motor vehicle)

  • failure or breakdown of the gas, electricity or water supply to premises (check with neighbours or supplier as there could be local disruption of supply)

  • hot water service failure on a weekend

  • fault or damage that makes premises unsafe or insecure

  • fault likely to injure a person, cause damage or undue

Emergency Tradespeople

The following tradespeople can be contacted after hours ONLY if the maintenance is in one of the above categories and you cannot get hold of the office after hours line. Please leave a message and allow JPMQLD to call you back first to try and assist with the repair.

Please Note: If you contact a tradesperson and it’s not considered urgent you will be charged for their time.

Plumbing - Powerflow Plumbing - 0479 117 200

Electrician - Flagship Electrical - 0451 992 955

Glazier - Glass Now - 1800 686 693

Locksmith - Toplock Locksmiths - 1300 553 945

For storm damage, please contact the SES - 132 500

For life threating emergencies please call 000.